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GDPR Compliance

Last updated: 15 September 2024

feral-verse is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page provides information about how we comply with GDPR requirements for visitors from the European Economic Area (EEA) and the United Kingdom.

Who We Are

feral-verse operates the website feral-verse.com. For the purposes of GDPR, we are the data controller responsible for your personal data.

Contact Details:
feral-verse
Level 8, 120 Collins Street
Melbourne VIC 3000
Australia

Data Protection Contact: [email protected]

Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:

Consent (Article 6(1)(a))

Where you have given clear consent for us to process your personal data for specific purposes, such as:

  • Subscribing to our newsletter
  • Submitting enquiry forms
  • Accepting non-essential cookies

Legitimate Interests (Article 6(1)(f))

Where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights. This includes:

  • Analysing website usage to improve our services
  • Protecting our website from fraud and abuse
  • Responding to enquiries about our advertising services

Legal Obligation (Article 6(1)(c))

Where we need to comply with a legal obligation, such as responding to lawful requests from authorities.

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected.

Right to Restrict Processing (Article 18)

You have the right to request that we limit how we use your data in certain circumstances, such as while we verify accuracy of data you have disputed.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests, including profiling, and to processing for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently make such automated decisions.

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two further months if necessary, considering the complexity and number of requests.

We may need to verify your identity before processing your request. We will not charge a fee for most requests, but may charge a reasonable fee if requests are manifestly unfounded or excessive.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed outside the EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Ensuring the receiving country has an adequate level of data protection

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

  • Enquiry form data: 2 years from last interaction
  • Newsletter subscriber data: Until you unsubscribe
  • Analytics data: 26 months from collection

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments
  • Access controls limiting who can access personal data
  • Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights, we will also notify you directly.

Complaints

If you are not satisfied with how we handle your personal data or your request, you have the right to lodge a complaint with a supervisory authority. For EEA residents, you can find your local authority at: European Data Protection Board Members.

Updates to This Information

We may update this GDPR compliance information from time to time. We encourage you to review this page periodically for the latest information about our data protection practices.

Contact Us

For any questions about this GDPR information or our data protection practices, please contact:

Data Protection Contact
feral-verse
Level 8, 120 Collins Street
Melbourne VIC 3000
Australia

[email protected]

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Level 8, 120 Collins Street
Melbourne VIC 3000
Australia

[email protected]

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